Tried for 5 weeks to get someone to help me with my return thicket, 7 email, several phone calls from here in (CHINA) and from the USA, but no one will help or answer. Went to China Air, was told by them i'm entitled to a refund, Expedia will not help. For medical reasons instead of going back to the USA, I'm flying to Italy, I purchased another thicket from Air China. All i wanted was to use the portion of my return thicket to the US toward my thicket to Italy...
Once Expedia gets your money, they could not care less; you're on your own!!!
They should be punished!!! This is not the first time i had a problem with them. Many times while overseas flights have been cancelled, DO NOT EXPECT ANY HELP FROM EXPEDIA.
Their licence to do business should be revoked!!!
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