Usacomplaints.com » Cars & Transport » Complaint / Review: CarMax - Terrible Service at the Service Dept. #338807

Complaint / Review
CarMax
Terrible Service at the Service Dept

Place my automobile set for support within the morning hours in the Laurel, MD carmax. I received a the Next morning that it had been prepared. I got right down to the store after-hours to get and after half an hour of awaiting somebody looking for my vehicle, I had been informed it had been not prepared. Therefore after losing my period and gasoline, I went house and got a phone 24 hours later the vehicle could be prepared for me personally to get. I managed to get towards the service-center that night got my secrets and visited examine my vehicle, I noticed that there is harm to my remaining motorists sideview mirror. I talked to some support consultant who named my "mature support advisor" (that had previously quit for that evening) who believed to go right ahead and consider the vehicle which he'd purchase the alternative component for me personally very first thing each morning. I'venot noticed from him, I've quit voice-mail with no return phone. I'd prefer to genuinely believe that he'd handle any client within this scenario like a concern, but I suppose not. I'll no further use carmax to buy vehicles or support my automobile.


Offender: CarMax

Country: USA   State: Maryland   City: Laurel

Category: Cars & Transport

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