Usacomplaints.com » Cars & Transport » Complaint / Review: Paris Honda Yamaha Harley-Davidson - The $700 Motorcycle Tune-Up and Service that Never Happened!. #330518

Complaint / Review
Paris Honda Yamaha Harley-Davidson
The $700 Motorcycle Tune-Up and Service that Never Happened!

After already having one bad experience with the guys at Paris Harley when going to purchase a motorcycle and not being able to find a single willing salesperson in the building to help me, I foolishly took my bike to their shop for some new skins, a tune-up, and to have them check the ignition switch, which basically behaves as if there's a loose ground wire somewhere inside.

Here's the rundown:

2 Tires the disposal fee 7 wheel weights adhesives came out to $241.76.

The labor for this job was another $126, so it ran me $368.76 for two motorcycle tires. That's fine, everyone has been telling me they cost a pretty penny so I was expecting the worst.

Next up is the $227 oil change service they offer!

1 Oil Filter, 3 Quarts of Oil, 1 Quart of Formula Lubricant and 1 Brake Pad kit ran me $72. A little high, but that seems fair.

Labor for this job was $154, which put me at $227.

Now, about that ignition switch. It seems that whenever I hit a bump just right on the bike, the odometer and the turn signals, etc. Shut off. I told them to check this out and they gladly charged me $70 to, and I quote, "Repair a Loose Pin in the Ignition Switch".

As soon as I drove the bike off of the lot I had to turn around at the first exit I came to because the odometer shut off again. I told the service manager, by the name of Scott Powell, and he gladly told me that there must have been a "separate problem" that they would have to explore.

Why wouldn't they for $70 a problem?

Lastly, the gas cap on the bike wasn't getting a good seal, and I, like a fool, mentioned this so they gladly hit me for another $4.25 to replace a gasket on the cap, which still didn't work properly.

The kicker to all of this, is that their "tune-up" didn't include checking out the carburateur, or maybe it did and they just gave it a shot of B-12 or ether, because 10-15 miles down the highway the bike started bogging down at 65 mph, and ended up pushing 50 by the time I got it to a local mechanic's shop, who oddly enough, used to work for these jackals.

I explained what the bike was doing and he went right to the source of the problem&a worn-out diaphragm part that would run me about $45.

Lastly, I found it quite funny that for every job they executed on my bike, excluding the gasket for the gas cap, I was charged a $1 "Hazardous Waste Fee".

Even for my tires, which included a $4 Tire Disposal Fee, and even for repairing a "loose pin in the ignition switch" I got hit with a $1 hazardous waste fee.

So after all of this, and another $5 "Shop Supplies" charge, I got my bike out for $702.66 with nothing to show for it but some new tires and the same old problems it had.

These guys are a joke, and I should have known that you can't trust a Harley dealer that sells Honda & Yamaha under the same roof.


Offender: Paris Honda Yamaha Harley-Davidson

Country: USA   State: Texas   City: Paris
Address: 2875 N. E. Loop 286
Phone: 9037846392

Category: Cars & Transport

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