Pepboys has to be one of the most poorly run companies in the auto industry. So here are some tips to avoid being ripped off.
1 - Don't go there
2 - Never go there
3 - Don't even think about going there
They sell a maintenance package for $39.99 which is only an oil change that you can get from Firestone or Goodyear for $19.99. The Pepboys maintenance package is a $9.99 tire rotation and a $29.99 oil change. Do the math: when you add that up, its less than doing the package services. How crooked is that?
Watching them in the service department is akin to watching sausage being made, you just don't want to see how its done.
This company is at the absolute bottom of the food chain in the auto repair industry. Get your cleaners and sale items there, but never let them touch your car.
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