I ordered LED mirrors from this company, they sent some without instructions, wrong mouting bolts loose in the box, then would not respond to help me. I returned the items for refund without authorization, since they would not respond. They insisted they sent all the right parts, and per their policy they would charge me the re-stocking fee.
I did not get any credit from them, a few days later my Citibank credit card gave me the full refund.
BTW, when I did get a response via e-mail, this guy's attitude was they did nothing wrong, made it seem I was the one with the problem. What as *ss.
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