Complaint / Review
Aaron's Sales and Lease Ownership
Holiday agreement promised, then computer pickup threatened

I have been renting a computer from Aaron's since March. I have always made my payments on time. I was short on the 1st of June, so I called and talked to DeMarko. He said they had a policy for people that qualified them for a holiday agreement, and he explained that I would be covered until the 15th of June. I said that would work. He asked when I could come in, and I said, remember, I have no transportation, so he said they could bring the paperwork for me to sign. He never came, so I called, and Tony, the manager, answered and said they do not have anything like that until you have rented from them for 4 months. Well, I have rented from them since March.

To get to the point, he said either bring the money in or the computer gets picked up. I am doing online classes for my education, and I do not appreciate threats. I had my husband take the 30.25 in anyway on the 4th, which was a Tuesday. Now I want to be given something in return for the way I was talked to and misinformed. I feel I should be given at least 2 weeks free. There is no reason I should be treated like this.

I do not want a phone call from the Davenport store either. I want one from the people over them. Thank you again.