Usacomplaints.com » Cars & Transport » Complaint / Review: Continental Airlines - 1st and last time we will ever ever fly continental. #294559

Complaint / Review
Continental Airlines
1st and last time we will ever ever fly continental

1st and last time we will EVER EVER fly continental. We were flying out of Tampa and waiting for our boarding call. Well an hour later they tell us that there is an issue with the flight crew and we will take off immediately when the replacement arrives. Well an hour later TSA and the police escort the pilot out in handcuffs (Apparently he was drunk). So about 30 min after that we board and head to Houston... We land at HOBBY and are told to ask where our connecting flight is and if we missed it. Well the guy tells us we missed it and need to get in line to make arrangements the next day... Pissed off we wait for 10 min in line and when we tell her our connecting was Omaha she says, "Why are you here... They are holding the plane." We point to the guy who told us to be in the line and she asks him if what we said was true and he said yea. She told him he was wrong and looks at us and says, "Run or you won't make your flight." 10 min prior there were those carts to drive us there... Across the airport. So we are running and I run ahead of my wife to make it in time. Well they lady is all aggravated when we showed up saying that she can't believe we are so late and how we should have been paying attention to the time. We try to explain the situation but she dismisses us and says that they have given up our seats and will now be sitting apart. We didn't have much of a choice at that point so we went into the aircraft and my wife asked, "Are our bags going to be on this plane?" The flight attendant literally went "Ah" and threw her arms up. My wife had lost it at that point and said our bags WILL be on this plane period. So they called and made the plane wait for our bags to get on the plane and her bridesmaid’s gown was on there as well. So we take off finally and the plane smelled like the toilets had overflowed smelling like crap and piss. Normally for me I’m freezing on a plane, but this flight was stuffy and hot. Landed in Omaha 2 hours late and barely made it in time to get our rental car before they closed at midnight. Then the nice 2 hour drive to Iowa.

So when we get to Omaha to fly back to FL every flight was on time except what airline... You guessed it Continental. The lady asked us if we would mind flying United. We said YES PLEASE THANK YOU GOD!!! The trip home on United was a blessing. Continental and Delta are now on my Sh*t list for flying.

United, American, and Southwest all the way!!!


Offender: Continental Airlines

Country: USA

Category: Cars & Transport

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