Usacomplaints.com » Cars & Transport » Complaint / Review: Infinity Auto Insurance - Did not pay all the bill for car rental!. #286743

Complaint / Review
Infinity Auto Insurance
Did not pay all the bill for car rental!

My partner was rear ended with a driver who's covered by Infinity. We quickly approached them-and they delivered an insurer to create an estimation. While he arrived to my home to check out my car he published the estime the least expensive feasible, he actually skipped a component in the vehicle. He also stated these were likely to substitute my infantis child car seat which was within the vehicle at that time of the incident. The insurer also stated that we're able to consider the vehicle to any shop of our option for repairs (legally, you are able to try any bodyshop). The sum total estimation was only a little more than 2,000.00.

In Regards to A week later I received the check. Used to donot wish to cash it since I understood when I did and also the repairs were to charge more a would not have the ability to gather any extra income from their website. I got my vehicle to some store of my option for that repairs. They published the estimation to get a small more than 4,000.00. The store stated my vehicle needed to be within the look for nearly 30 days. I offered the uncashed check that I obtained from Infinity towards the store plus they stated these were likely to obtain the remainder from their website.infinity delivered the insurer towards the store to examine the brand new estimation and accepted anything.

I also required a rental-car from their store since I did not have another vehicle to maneuver around.infinity stated I'd to make use of Hertz Car Rental. I visited get get the rental-car plus they requested to get a credit card simply because they could not to produce vehicle with no charge card. I gave them my charge card data and questioned when they were likely to cost it plus they stated only when the insurance provider did not spend promptly.

Our vehicle was prepared in the store a couple of days sooner than anticipated. I picked it-up the moment it had been prepared.infinity paid for the repairs but didn't wish to purchase the vehicle seat and used to donot claim on that. But Infinity just paid the vehicle rental for around two weeks and Hertz needed to cost my charge card for 289.00 that will be another 2 weeks. I named them instantly plus they attributed it about the store they required too much time about the vehicle. I approached the store and also the estimator stated Infinity required in regards to a week to-go over there to determine the vehicle and new estimation. Then your store could not look for a used part and approached the insurer and he advised him to continue searching they did not wish to substitute to get a new component. It got a couple of days to obtain the applied component.infinity doesn't wish to take they extended the repairs. They assume for me to pay for. I've been calling the insurer and his boss and equally don't reply my calls and communications. Ideally I receive money otherwise I'll consider this situation to small claims court. All I'd like is my rentalcar cash.

The corporation has got the toughest support plus they are really rude. They attempt to discourage the folks, however they aren't worrying me. They speak lots of BS. Avoid them.


Offender: Infinity Auto Insurance

Country: USA   State: California   City: Los Angeles

Category: Cars & Transport

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