Usacomplaints.com » Cars & Transport » Complaint / Review: Manfredi s Vehicle Service And Parts - Manfredi Hyundai, Manfredi Hyundai s Service Vehicle Service And Parts Extremly Rude Service. Took longer than told to fix my car. #219677

Complaint / Review
Manfredi's Vehicle Service And Parts
Manfredi Hyundai, Manfredi Hyundai's Service Vehicle Service And Parts Extremly Rude Service. Took longer than told to fix my car

In I purchased a silver 2001 Hyundai Accent from Manfredi Hyundai. Just 2 weeks after I purchased it, I was experiencing trouble with what I thought was the engine. A day later, the check engine light came on. I immediately called Manfredi's Vehicle Service and Parts and scheduled an appointment for them to look at my car. I had a 2 year warrenty on the vehicle which included free towing, free service on any major parts, and a free rental car. I had the car towed to there shop and told them what I thought was wrong with the car. They told me that they were busy and that I would need to leave the car overnight. I said ok and requested my rental car. The manager of the shop told me 'We dont have any more rentals left and that they couldnt help me with that.' I told him I didnt pay $2000 more for a warranty that includes a rental car if they werent going to give me one. He said very rudely and loudly, 'I am sorry sir but I dont have anymore left. I cant help you. If you want to take your car home, than go right ahead but its not my fault that we dont have anymore rentals left.' Knowing that mechanics can really screw up your car if you fight with them, I left taking the bus home. Later that day, I called them and asked if they looked at my car. The woman put me on hold for 5 minutes and came back and told me 'No. We were busy today and MAYBE tomorrow they can look at it.' I said ok and hung up. I went on vacation to Jersey the following day and didnt worry about it. When I called them 2 days later from Jersey, I found out that the problem was with the transmission. Please remember that I owned the car for 2 weeks. I asked if it was fixed and they said yes, and I should come and pick it up. I told them I will pick it up the next day. When I got there, I was given my car and I drove home. My experience with there service was horrible. They were rude, and didnt live up to the warranty both me and the company signed. I am happy to say that I got rid of the car and purchased a new truck just 1 year later. I wouldnt recommend there entire company to anyone and to buy a car somewhere else.


Offender: Manfredi's Vehicle Service And Parts

Country: USA   State: New York   City: Staten Island
Address: 1590 Hylan Blvd
Phone: 7189812660

Category: Cars & Transport

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