Usacomplaints.com » Cars & Transport » Complaint / Review: Brake-O - The merchandise is inexpensive, support is terrible!. #214378

Complaint / Review
Brake-O
The merchandise is inexpensive, support is terrible!

I formerly introduced my vehicle to Brake-E, on April 26, to become maintained for brand new wheels. Significantly less than annually later, these were currently squeaking. After I spoke using the Ford dealer, I had been educated the brake parts were contracting towards the modem way too hard and it'll fundamentally need replacing the wheels significantly faster, they stated it had been not quick damage but the wheels may go south quickly. I named the place on Piedmont Group, where I initially introduced it also and requested in order for them to restore the wheels. I slipped my car down at 1pm and stated I'd return to get the vehicle, it was Thursday March 10. Two hours later I obtained a telephone call from Leon Williams, the supervisor, stating the vehicle was no further under warranty. I told him to place the secrets within the glove-box and that I may get the vehicle later, used to do not need my vehicle maintained there again. I particularly informed Leon, that I'd not have the ability to select the vehicle up to 24 hours later, March 11, he explained which was good.

I visit get the vehicle 24 hours later at 12pm to obtain the passenger-side damaged. I contact law enforcement and document a police statement. The next evening on March 12, I contact Leon to describe and state that I observed 3 cameras, all straight experiencing my vehicle, and that I want to possess the movie coverage looked over. He shows he this event will work for them since there's been plenty of loitering within their parking lot but he will-call the organization workplace and phone me straight back. I don't hear back the remainder of your day and that I contact the next evening on March 13.

He shows me the camera video has been viewed but the recording can't fast-forward, so that they are researching for each minute. Four nights later, I still hear-no term, however my insurance provider calls to inform me that Leon claims they're not able to discover video, the event didn't occur within twenty four hours of my vehicle coming to the store. Leon has both directly lied in my experience or my insurance provider.in my opinion there's a hide or even the organization is declining to see all of the camera video.in either case, the support was terrible, the administration and home are badly run, and also the item is inexpensive! Our suggest is do not move there and please distribute the term how poorly I had been handle and lied too!


Offender: Brake-O

Country: USA

Category: Cars & Transport

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