Today, on 03/05, I was in the process of buying a car from Carmax, in Raleigh NC, with AmeriCredit's approved financing. All papers where signed and turned over to Carmax, along with a verified and valid check for down payment. I have copies of all this paperwork, everything! Signed, sealed, and delivered, except the car!
To make a long story short; as I was leaving the Dealership (CarMax) in my new car, I was stopped by one of carmax's sales reps. They said, Americredit would not except my proof of income; after all the paper work was already signed and as I was driving away-in what I thought was my new car.
AmeriCredit, had reneged on the deal. Because of? They said,? An invalid proof of income? Which was a? 1099 miscellaneous? They wanted to see a tax return, so I went and got my taxes done on the 1099 the same night. I Came back, then they said they needed the previous year return as well. I gave them the previous year. Keep in mind, they never specified what they needed to see in the approval stipulations page. It just said,? Proof of income? 3 references, proof of insurance, along with the down payment.
I have given them all the info, and met all stipulations of their approval loan conditions. I feel like they are jerking me around for more money up front. I don't know if they have actually broken any laws, but it seemed like? Bad buisiness? To me! Being that all papers where signed, while driving from the dealership (Carmax) in the new car! This was very upsetting for me, and extremely embarrassing. I was like,? What the f*? Are they for f*ing real!?
All I am asking them, as a REPUTABLE company, to HONOR their end of the deal. Carmax reps honored theirs by working very hard on this much-needed loan. I honored what was required of me, and what was required from AmeriCredits original approved offer. They keep changing the f*in rules. It seems like they can do whatever they want.
I don't want to take this any further, but will if I have to. So please, don't take this matter lightly. I just want them to honor their end of the deal.
Thank You?
Sincerely:
RobertDurham, North Carolina
U.S.A.
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