Don't sign until all is acceptable. I had to leave my car for over 2 weeks soon after purchasing it. They wouldn't make an appointment to fix the problems until I applied for and was denied a tag because they hadn't run it through emissions. Then it wouldn't pass emissions. The paint was damaged in several places while they were purportedly "repairing" my vehicle. I was told it was ready twice, and twice it was in worse condition than when I left it. They will not provide me with any documentation of any work that was performed on my vehicle, only a passed emissions report.
I was given a loaner car that was unsafe to drive that had a "new dealer" tag on it. This is highly illegal. Only employees are permitted to use such tags. They issued me a 2nd temporary tag, another practice which is highly illegal. I waited for over an hour to see the manager and he refused to see me... Even snuck a new buyer into his office through the back entrance to avoid me. When I told him in the hallway I needed to speak with him he yelled that he had a customer and if I didn't like it then just leave it! I am now pursuing remedy through the BBB and the courts.
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