I bought a pocket bike for my son for Xmas. I ordered one at scootercrew.com a month before Christmas along with a helmet. When I received the bike it was damaged in several places. I called the company and emailed them several times and had to send pictures of the broken fairing. They told me they would replace it twice. We are now in middle January and I never received the helmet, I had to dispute the charges with my credit card company, they have told me that since I have complained to the Better Business Bureau, yahoo, aol, goggle and several other places that my warranty is VOID. They have threatened me and my son got a broken bike for Xmas. This company has the worst customer service ever. For 1 full month they had there voice mail pick up at all hours to avoid negative calls. I urge you to please shut these idiots down. They do not deserve to have a business! Thank you. I would hate to see anymore people get screwed and inconvenienced as much as I have.
0 comments