Usacomplaints.com » Cars & Transport » Complaint / Review: Auto Zone - Auto Zone - The guys first name was Gary. #200121

Complaint / Review
Auto Zone
Auto Zone - The guys first name was Gary

My partner visited Car Area in Lake Havasu City, Arizona to obtain some Interest Plugs for the 1994 GMC Jimmy (we were in Havasu On Holiday from Illinois and was getting our Child to Disney Property in CA). The man in the table (his title was H) offered my partner the plugs. My partner strolled back again to our Resort (The Havasu Hotel) to place them within our vehicle before departing for Disneyland.

We got aproxmately 12 kilometers from Indio, California and our vehichle captured burning (inside). My partner strolled right down to a "phone package" to contact 911 (since we'd no support on our mobile phone for the reason that region). In my opinion the dispatcher named a tow truck (I am unsure). It cost us $160.00 to possess our vehichle towed aproxmately 12 kilometers. My partner visited another components shop to obtain plugs since my partner stated the vehicle was performing such as the plugs required changed.

it had been within the parking lot of the various Components shop (where my spouse transformed the plugs) is when he determined they were various plugs he was handed from the guy at Car Sector in Havasu. While my partner got the plugs from the vehicle, he showed me the distinction between your plugs he'd simply removed (he got from Havasu Car Sector) and those he'd simply gotten in the other areas shop (I believe the title of it had been Pep Boys.) The spark plugs he got from the vehicle, were not all there! It had been as though the spark plugs had "inflated" or "erupted" within the motor of our vehicle

We found a resort in which to stay, my partner named Car Area in Havasu From our cell the following day it was overdue (and we understood car area was not available) They offered my spouse a large work-a-round, attempting to blame my spouse for this since my spouse "did not consider the spark plugs to ensure it was the best plugs for the vehicle". (the folks in the Components shops have computers to inform them the component number following the client informs them the entire year, create and type of the vehichle they're purchasing components for!) We used-to USUALLY visit Car Area in California (IL), Peoria (IL), East Peoria (IL) and Bloomington-Regular (IL)... (These shop were the nearest to us where we existed in Secor, IL.)

We'd never had an issue with Car Area until this event with Lake Havasu City car area. My spouse likewise submitted a state at car area we've a state quantity, the bills from anything, the spark plugs etc... Car Area desired my spouse to provide them the plugs, I told my spouse to hold onto them, and all of the bills since I observed about the bills that it's the component #is of the spark plugs which was purchased from both pieces shops to show he was handed THE INCORRECT plugs at Havasu Car Area.

We've not visited A Car Area since, or may we actually visit a different one! We wound up hiring a u haul (which we've bills) to ensure that we're able to possess a long ago to Havasu... Additionally, the supervisor, (in my opinion it had been) served as though my spouse completed this purposely, since my spouse transformed the plugs while we were on vacation.

My husband has USUALLY held our vehichles as much as level... We'd simply set a brand new indication within the vehicle befor we quit Illinois for holiday (and we've evidence of this, in the usage, records held.) My partner was not in no way looking to get Car Area to purchase him a brandname-new vehichle, but we DO believe Car Area must spend to possess our vehichle set!!!


Offender: Auto Zone

Country: USA   State: Arizona   City: Lake Havasu City
Address: 1449 Tanqueray Dr. #2
Phone: 9285664064

Category: Cars & Transport

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