Complaint / Review
National Car Rental
Vanguard Car Rental USA ripoff charges more for same car for emerald club members Fort Lauderdale

National Car rental company charges different rates for the same cars & same time periods for 'regular' customers and Emerald Aisle members.

I made a reservation on-line as a 'regular' customer and then called to add my emerald club number. They told me they can, but will have to increase my rate. Of course, being $ saving consumer I am, I told them not to proceed and kept my rate I got on-line. I did attempt the same thing on-line, as soon as I add my emerald club number, the rate for the same car goes up. I believe it was 10-15 extra per day.

As I know that most of the emerald aisle members are business users, they are automatically forced to pay extra $. Must amount to huge extra income for the company. Just does not seem right!

Sergei
Plymouth, Minnesota
U.S.A.