After seeing other reports here on this company earlier today I do intend to seriously seek resolution on this matter & am glad to add my correspondence with & regarding this company today
to the din...
Original Message # 4
To:
Sent: Tuesday, March 29 6:06 PM
Subject: The sky is not *yet* falling, but clouds are certainly gathering
As I promised earlier today certain things have been put into motion as a result of not having heard from you on my cell by 2pm eastern regarding an order for various '87 Lincoln Continental front end parts entered 03/08/05.
Original Message # 3
Sent: Tuesday, March 29 5:53 PM
Subject: "whois" saratogaweb.com (S&J Auto email host)
Registrant:
FINDPART.com
40 Excelsior Avenue
Saratoga Springs, NY 12866
US
Domain Name: SARATOGAWEB.com
Administrative Contact:
Bardino, John [email protected]
S&J Auto Parts
40 EXCELSIOR AVE
SARATOGA SPGS, NY 12866-2405
US
518-583 7278
Original Message # 2
From:
Sent: Tuesday, March 29 4:46 PM
Subject: Consumer Alert submitted through OAG Website
Dear Consumer:
Thank you for your submission to the New York State Attorney General's Internet Bureau. On behalf of Attorney General Eliot Spitzer, I want to thank you for taking the time to alert us to this matter. Your assistance is vital to our efforts to serve the people of the State of New York.
We have added your submission to our files. It is through complaints such as yours that we learn of patterns of fraud and illegality. If you have any questions about this matter, please call us at (212) 416-8433. For other consumer-related matters, please call our consumer hotline at (800) 771-7755.
Thank you for contacting us.
Original Message # 1
Subject: as posted to the NY atty gen website
[the] NY business:
S & J USED AUTO PARTS INC.
40 Excelsior Ave.
Saratoga Springs, NY 12866
... Accepted telephone order in the amount of $500 on 3/8/05 for assorted auto parts; charge in that amount was posted to credit card that day. Was told by salesman "Don" that parts would "ship within 10 days". We are now at 21 days and no delivery. Numerous emails and voicemails left at "800.456.8144 x210" have gone unanswered.
According to the Upstate NY BBB, "On January 20, this company's membership in the BBB was revoked by the BBB's Board of Directors due to a pattern of complaints and failure to eliminate the underlying cause of the claims."
It is my understanding that it is illegal to post charge to credit card in advance of product actually shipping. Please advise as to the accuracy of this point of view. Thanks in advance for your assistance.
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