Usacomplaints.com » Cars & Transport » Complaint / Review: Mercury Insurance Of Florida - Ripoff / is an understatement left my car that had 17,000.00 dollars damage paid only 9000. Oo lost my payer work adjuster quit apraser wouldnt look at the car it has been 7 months the car is still not fixed Clear Water florida. #102155

Complaint / Review
Mercury Insurance Of Florida
Ripoff / is an understatement left my car that had 17,000.00 dollars damage paid only 9000. Oo lost my payer work adjuster quit apraser wouldnt look at the car it has been 7 months the car is still not fixed Clear Water florida

Rip off: in the month of may my car was hit my an run away driver, while in a parking lot, i was in the hospital holding my best friend while he died in my arms. I came out to find my car had been had to been hit by somsinbig an heavy to do 17, ooo. 00 dolars damage, i girl friend did all the calling and the mercury insurance company said, don, t worry about a thing to me. Your been a great client, we will take care of everythig. A few days later, i got another call from the body shop and they said the adjuster had not been there yet but they had there estimate done as far as they could at that time without him comming alongit then at 12,600, 00. This is now at least 9 days later, i called my agent he called clearwater, so 4 days later he should up. He wrote the estimate at 6000,00. A waiste of time. They had to call him 8 time for suppliment signing, this happened three times, and guess what it all came up to the same money the body shop wrote the first time around.

While the time is flying by, they only gave 10 days for my car to be fixed, it took the guy from there own company to get out to see the car 3 weeks i beleave after many phone calls. And to return for supplements we have recored 59 phone calls and he never came he would only say noon the phone when he called back he never saw the car to sign off. I called my agent to get intouch with a higher office / the body shop did not get there check they did not want to release the car, the car was not finished, the memory bank of the car was all confushed so the convertible top was going up and not connecting to the car and was ripping out the windows inthe top, and then in came down in a crash and smashed the two front glass windows out, i am still after 4 months picking glas out of my legs / butt / arms / and as the wind blws tiny pieces comes up from inside the door, and flys into my eyes, the dr, s have had to remove those. It has now been seven months, my last conversation with them was 3 weeks ago, thats when they said my case was closed, i said by who one has looked at my car, i had to spend 2300.00

Just to get it running right, no a/c no eletronics work, we are talking about a 500 sl mercades two door coup with a 12,000.00 sound system in, it now looks like a 500,00 dollar tag sale bargae job. It kills me to think they could really get away with this, i am not thru with them yet. I am fighting cancer so it takes me a little longer to get things done. Thank you allfor starting this against mercury insurace company i want the big boys to no want there little boys are doing. I think they would not be so happy.


Offender: Mercury Insurance Of Florida

Country: USA   State: Nationwide
Address: 1901 Ulmerton Road 6 Floor
Phone: 8009876000

Category: Cars & Transport

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google