On the 23rd of May I went to the Drive Thru and ordered the Steak/Chicken Mixed Fajita meal, got home, put it together and we began to eat. As I was eating a STAPLE that was in the food punctured the roof of my mouth! I pulled it out (this was on a Friday Evening). After speaking to a Doctor, I that Evening, I went and got a Tetanus Shot. Also went to my Endocrinologist and had my blood work done.
There was evidence of rises in certain levels of things that were not elevated before. I filed a claim with Taco Cabana only to be IMMEDIATELY and RUDELY being turned away from their Insurance Company, LIBERTY MUTUAL in Dallas, TX, first by a Ms. Atiqua Mackey (Claims Rep.) and by her boss an EXTREMELY rude lady by the name of Marge (didn't get her last name unfortunately). After this immediate denial I demanded my case be reassigned.
It was and is STILL being handled by a Mr. Clarence makwembere. I do not know where LIBERTY MUTUAL gets their employees from but they are HORRIBLE! To anyone who has an issue that requires a claim against Taco Cabana, I would STRONGLY suggest you hire an Attorney first instead of trying to deal with either of these Companies because they are NOT playing fair. I know that they are just hoping that I will go away. Oh, incidentally I NEVER received an apology from Taco Cabana for this incident either! Stay away! USE CAUTION!
*when and if they ever get around to resolving my case i will update this to let you know what happened *
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