On Nov 01 at 1045 A.M. I visited a Burger King in Hope Mills NC, at 3012 Hope Mills Rd. I was refused the opportunity to purchase from the lunch menu. Reason given by cashier is her supervisor told her to let me know she was not ready. So, I stated I was willing to place my order and wait. I was then refused again to be given that option. I ask to speak with the manager and she refuse to come to the front counter. I then ask for her name, she simply sent a message stating her name was Wykia. I then ask for a last name or spell the first name. I was told all I needed to know was Wykia. I am not sure if the spelling is correct, I found this to be very poor business management. Service was due by a particular time, and when it was not available no explanation was given. Only a statement of "you can buy from the A.M. Menu or not by the manager". If the manager has an business attitude of this nature, what type of influence will this be on the employees to follow her lead. This has help me to re-evaluate eating at Burger King. I hope this manager will receive some education in Business etiquette.
0 comments