Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Relax Grill At Lake Eola - Eriks at Lake Eola, terrible service, horrible services, owner horrible, rude, dont go. #448794

Complaint / Review
Relax Grill At Lake Eola
Eriks at Lake Eola, terrible service, horrible services, owner horrible, rude, dont go

So I went with a buddy of mine to this new place called Relax Grill at Lake Eola in downtown Orlando. Food was good, waitress Carley okay, and one of two of the "owners horrible."

We ate our food - and I was waiting on a refreshment when one of the owners - some tall overweight punk decided to yank EVERYONE including the bartender off for a 8 minute meeting. No drinks, no service, nothing!

So as they were coming back I was speaking to the buddy of mine who was there with me and asked in a round about way "what f&ing idiot would pull all the staff out of a bar. One of the waitresses overheard me and decided to pull one of the owners "ie. Overweight wanna be bad boy" to talk to me. FIRST words out of his mouth "whats your problem, I understand there is a problem here." Exact words from me "No problem, but rather stupid to pull all of your waitstaff off the floor when people need service" - he then made some snyde remark under his breath and walked away.

Shortly thereafter a gentleman comes over we know, and hes like "I understand there is an issue" I again told him the issue - and now a third "waitress" claiming to be part owner - rude... States that we were all in a meeting. I looked at her, told her I was talking to the owner, and that she can move on. She stated "I'm an owner too" "we were in a meeting" - so you have everyone off the floor, and someone gets up set - and you become some irate waitress "ie. Part owner?"

So the one gentleman there we knew was like, you didnt need to curse, you're welcome here any time" blah blah... (and I indicated to him) I wouldnt step foot back in that bar - we will be done with our tab and leave.

At this point my buddy pays the tab and is like we need to leave - "brutus the body guard" (part owner) is watching us like a hawk.

So as we are leaving I indicated to him I would write a review on this place - and he tells me to get the "F#$%" out of his bar, we don't need customers like you..

Like me? Haha... Someone who wants service? Someone who doesn't deal with a manager coming up to his table and being an ass hole? I have lived here all of my life and never have dealt with people like this. I highly encourage you to avoid this bar - and it's people. The food is good (ill give them that) Their waitstaff is good as well (not superb!) but good... But their second rate management staff is less to be desired. I have had better service from management at a krystals burger joint than I did at this place. And what manager tells someone to get the F— out of his little bar because they spoke their opinion about their bad service? I was wrong for saying "what idiot takes their bar staff... Er wait" no I wasn't... AVOID this bar...

Thanks


Offender: Relax Grill At Lake Eola

Country: USA   State: Florida   City: Orlando
Address: 211 Eola Pkwy
Phone: 4074258440

Category: Cafes, Bars, Restaurants

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