On February 25, I bought foods at Zaxby’s for $21.10. Once the worker swiped my card I discovered she appeared confused and ceased to request a co worker to check out the display. The co-worked shook her mind and informed her to not be worried about it. I had been provided my bill and my food. After I reached house I examined my consideration and affirmed it had been billed twice, although both dealings were within the impending phase. I believed the 2nd cost might fall off the following day because it was apparent that it had been a mistake. Obviously it didn't fall off. One deal published to my consideration and also the different was dangling within the impending area. Today it was just $21.10 but it was my cash that while it wasn't obtained from my consideration it was “not available” easily needed it. And so I named Zaxby’s. I talked with all the “manager” Ann. She advised me the only point she might do was provide me something special card within the quantity of the purchase. I had been advised which was “policy”. I asked regarding the “what if” it weren't $21.10 but $200.10 and was informed they didn’t do discounts simply store credit. I informed her I had been not willing to consume at Zaxby’s as a result of this event and was informed that she'd provide me something special card. I inquired where it may be applied. I had been informed “at any Zaxby’s”. I don’t believe she was obtaining the stage. I told Barbara never to mind I'd contact my lender as she actually was not producing any sense. I approached the financial institution plus they weren't lots of aid but I believe that's another criticism. The financial institution may or won't do something to some pending transaction whilst the merchant includes a particular quantity of times to supply evidence of a deal. I had been informed that it'd just be considered a time or two. I subsequently approached Zaxby’s corporate customer support. These were excellent and supportive and required a study as well as in just a couple moments Leslie was calling me after which her supervisor was calling me. Leslie apologized profusely without having actually truly recognizing that she was incorrect. She attributed everyone since she didn’t understand the plan on discounts or how to proceed when somebody was twice charged. She subsequently continued to inform me they would need to examine the problem and that I abandoned her and questioned what she had a need to examine when I had my bill and also the printout in the lender using the info it had been clear what that I had been doubled charged. She mumbled and delayed till it had been apparent she nevertheless didn’t possess a idea just how to correct the problem. I quit, informed her to complete what-ever she would do and return my cash or consider the charge-off.in whatever way lastly nowadays March 4th it ultimately arrived off my bill. If you want Zaxby’s, it is best to utilize cash-only, for me I will visit KFC or Bojangles' easily need chicken.
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