To whom it might worry:
This notice would be to protest about service-we recently obtained from TGI Fridays at 1475 Western Ave, Albany, NY
We simply had the toughest encounter at your TGI Friday’s area at 1475 Western Ave, Albany, NY, and we shall not be back! We came today, 3/1/09, and were seated at 12:45pm. The server (never described her title) required our beverage purchase and our dinner purchase (we both requested the infant back bones using the Jack Daniels glaze. After our server brought us our beverages, we never noticed here again
We observed three additional platforms near us get seated, obtain their snacks, as well as their foods. It is currently 1:41pm. We expected to determine a manger. 5 minutes later, somebody called 'David' arrived over transporting our foods. At this time, we were thus frustrated in the insufficient support, we informed David we were departing. He simply strolled away and strolled to the computer terminal. We never noticed an "I am sorry for that delay" or why the server disappeared and not returned - not really to obtain us beverage replacements or even to let's understand what was getting such a long time. It was not the first period we'd a frustrating encounter as of this restaurant. We were likewise as of this cafe the prior Saturday in the same period. We desired to sit-in top of the bar area. The doorway people (girls which are said to be greeters once they aren't too busy getting amongst themselves) informed us that there we no machines for the reason that area however (it had been 1:00pm!), but we could stay in a desk across from the household with yelling children! We strolled out and consumed in the TGIFridays in Clifton Park, NY.
* HINT # 1 – look after the client or they'll move elsewhere
We're ill and fed up with the sporadic service-we obtain within this restaurant. We've been regular, faithful diners within this cafe for a number of decades - examine our lines card to confirm.
We are able to generate five kilometers in virtually any path of the TGI Fridays and discover every cafe string in the region. With terrible service-we have now been obtaining, WHY WOULD YOU WANT TO COMEBACK HERE???
Directly after we went using this TGIFridays, we went 1/2 distance towards the 99 cafe on Western Ave, and obtained exemplary support! (See enclosed bill). We noticed their supervisor travelling, getting together with the clients - something which we-don't notice a lot of within this TGI Fridays anymore. Do not bother giving people deals to inform people how sorry you're... We will not be back
You have to have a lengthy, tough examine your administration within this restaurant.
You are able to name this customer remark "Just How To shed a faithful client's company."
We anticipated a higher degree of support from your own cafe, and we're very unhappy. We shall not be investing anymore time or cash at your cafe. We shall even be telling our family and friends about that encounter.
0 comments