Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Chuck E Cheese Dickson City PA - A not so happy Happy Birthday. #381900

Complaint / Review
Chuck E Cheese Dickson City PA
A not so happy Happy Birthday

Well it had been my childis 10th birthday recently. We chose to consider her as much as our nearby Chuckecheese that people often visit at least one time per month or even more. We went up and also the greeter asked if we were below for-anything unique we informed her that people were honoring my child's 10th birthday. She questioned us if we'd such as the walk in birthday bundle for $5.99 I informed her that seemed good and he or she informed us to request the bundle in the table. Therefore we requested the bundle and we requested our food that was all good and properly. It had been only a little before 4 PM whenever we put our purchase. Used to donot realize that we were designed to obtain the mechanism, cotton candy, and goody bag whenever we taken care of the things. I noticed many others using the balloons but did not want to inquire about it. So below it had been near to 5:30 and that I begin to see the team developing Chuck E plus they were performing towards the individuals with the balloons and showing them using the ice cream using the candle within the icecream. Therefore we lay down and waited in order for them to arrived at our desk. They didnot I visited the greeter and requested her that which was happening and just why Chuck E didnot arrived at our desk. The greeter was another woman and he or she explained that she did not understand and might get her supervisor. I informed her thanks and he or she did get him.

Properly the supervisor arrived around and that I questioned him concerning the scenario. He discusses me nearly having a puzzled pissed search and claims you've to cover that. Did you? I showed him my bill and he got it behind the table. Then he calls me and my child over and hands her the things. The mechanism, goody bag, and cotton candy. He did not truly apologize for-anything and stated Chuck E is by using the birthday events in back he'll be around again shortly. Which at the moment I had been frustrated that I believed the celebration bundle was just $ 5.99 also it works out they ask you for for anything individual I had been billed $1.99 for that cotton candy, $1.99 for that mechanism, 1.99 for that grab-bag, and 1.00 for that icecream. Since does not total up to $5.99 I requested the supervisor about this after my child quit my part. He explained that's how they ring it-up. I stated well they're informing people who it's just $5.99 and it is reallynot he explained nothing about this. He did not give me back my bill I'd to consult him for that bill and he ultimately presented it back again to me.

Okay so that it does worsen... Our child kept wondering when Chuck E was visiting perform Happy Birthday to her. I told her quickly. We were ostensibly prepared to be departing at the moment I had been after 6 and we'd about 2 hours there. Therefore we invested additional time waiting and winning contests. Chuck E began travelling again and ceased at our desk. I considered great-they may do what we taken care of after which we are able to keep... inCORRECT! The individual within the outfit simply arrived from the desk offered the children high-fives and attempted to leave. Our child asked Chuck E think about the icecream on her birthday. I had been truly getting annoyed and that I informed her that she'd obtain the same therapy whilst the additional desk that people had viewed get sung also and anything. Well Chuck E quit and returned and threw an icecream meal up for grabs offered my child a pat about the mind and went down. Nothing else. I had been mad. We left-right after since she was looking to be sung also and also have a happy birthday. Alternatively she'd an icecream threw at her and needed to bitch ostensibly to obtain the treats we settled for. Our child cried her eyes out and explained that she never really wants to increase there on her birthday meal again. She's certainly annoyed and that I am surprised in the therapy we obtained there. We enjoy likely to there-but I understand it'll be considered a long-long period before I consider my boy and child there again. The Supervisor David isn't managing a great ship up there.

They have to take into account the children requirements plus they did not' consider how my child might respond to having somebody simply throw anything to her, particularly because she noticed others obtaining the birthday individual therapy. Our child is really annoyed.

Thanks so Significantly Chuckecheese to get a disappointed Birthday encounter.

Andrea Wharton


Offender: Chuck E Cheese Dickson City PA

Country: USA   State: Pennsylvania   City: Dickson City

Category: Cafes, Bars, Restaurants

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