My girlfriend and I stopped for coffee and a bagel last week at Dunkin Donuts in Dover, NH (across from Shaw's Plaza). We were amazed by the rudeness of the woman behind the counter. Her name was Gloria. She was by far the rudest person in customer service that I have seen for a long time. She apparently has trouble hearing, and instead of saying "excuse me can you repeat that?", she barked at us that we needed to speak louder. She went on to ridicule my girlfriend when she didn't immediately choose the type of bagel she wanted. I asked her if she was always this rude to customers, and she said that she wasn't rude at all. Needless to say, we decided not to complete our order, and left. We will not be returning to this location as long as this employee is there.
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