Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Space Needle - Poor quality service, poor quality food. #345219

Complaint / Review
Space Needle
Poor quality service, poor quality food

The Area Needle is just a large appeal for visitors, however it isn't all it's hyped-up to become. The watch is very good, but that's the only real positive thing I've to express.

Your family had supper within the SkyCity restaurant, and also the food was average in addition to the support. They cost an additional $16 per individual should you choose not meet up with the purchase minimum. There's a PER PERSON purchase the least $35. Your complete statement was only a little less than $300 for five individuals (four people plus one kid), therefore we'd have anticipated much better than what we obtained.

The waitress appeared to be attempting to remember from storage the deals for that night, but he kept making errors and fixing herself. It's feasible he was fresh, but a well-proven waitress wouldn't fall in this method. This sort of issue isn't an extremely large deal since the waitress was ethical and correct normally. Nevertheless, this encounter appeared to represent the entire quality of support for SkyCity.

The croutons within the salad were stagnant. I bought meat and seafood, which charge about $80. I am aware this can be a “thrift store” cost for meat and seafood, but used to do not believe the meals could be of such low quality. The seafood was stringy and rubbery. The broccoli was wilted. The meat was overcooked and dried. The waitress accepted the meat wasn't prepared the way in which I requested it. I had been ready to test the fish, that was really very great, but that's the only real area of the dinner I loved.

The valet service was terrible. The one who initially required our car didn't provide us a solution for correct access of our vehicle. We described this towards the individual who was designed to obtain the vehicle, but he was argumentative and domineering declaring they always remember to provide the client a solution. Their title was David, and he was terribly rude. He wrongly attempted to overcharge us for that valet company, which was directly after we described we only finished supper within their cafe ($8 for valet service should you eat at SkyCity, normally the price is $12). He required to determine our bill, which we confirmed to him. Additional staff assured us the valet service cost could be published to the supper bill, however they didn't include this to the bill, which means this extra mistake caused us to possess to cope with boorish valet staff.

I tried to protest about Wayne to some supervisor called Jackson A. Beard (based on his business-card), and his first reaction to me was an extremely smug, "I have to gather the cash for that valet service." I had been ashamed from the arrogance and obvious neglect of my criticism.

I called and quit communications for additional supervisors to document official grievances, and that I am awaiting return calls.

The team named above should have overlooked they were openly addressing the Area Needle, plus they place their very own overblown egos prior to the trustworthiness of providers encompassing the Area Needle. Support employees should not be permitted to impose a lost feeling of power over clients. I'd be terribly ashamed easily were a boss of the team mentioned previously.

I can't suggest the Area Needle valet service. The arrogance and unapologetic perceptions of the team most surely don't represent the standard that's anticipated with such solutions. Valet employees SHOULD NOT claim with clients.

I can't suggest the SkyCity restaurant for eating because of the poor of food. Visitors could be better-off heading elsewhere for eating reasons if your high level of quality is anticipated.

An incredible spot to obtain a great meat may be the Elegant Grill in Dallas, and also the cost is really worth it. The team is a lot better with clients there, and also the food is great. Should you appreciate garlic, then I've to suggest Mediterranean Home in Bellevue.


Offender: Space Needle

Country: USA   State: Washington   City: Seattle
Site:

Category: Cafes, Bars, Restaurants

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