I worked for npc/pizza for a total of 12 years. I was a member of the acquisition team to train managers of newly accquired stores. While being a general manager of a million dollar restaurant based delivery store.
Npc was recently purchased by a merrill lynch private equity group which changed the financial priorities of the company which effects the total customer and employee experience with the company.
My immediate supervisor, the area general manager, controlled the budget i had to operate the store, money and hours for employees to work, while demanding more sales dollars per hour worked or use less hours while demanding more sales dollars. Sales dollars are directly related to the marketing initiatives of the company.
After their disastrous marketing of crunchy cheesy crust pizza which saw sales plumet in most markets. My agm started demanding more and more from my store while not helping me at all. I was the last tenured male manager of his 7 stores, his history is terminating tenured managers and replacing them with assistant managers he could pay substantially less money.
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