Complaint / review text:
Today at 10:55am I went to the KFC location on 14490
Memorial Drive in Houston, TX. I ordered a Medium
Drink and a Large order of Potato Wedges. Once I
completed my drink, I opened my cup only to find that
there are several dead gnats (or small flies) floating
in my cup. (I have kept the cup for evidence.)
I am 5 1/2 months pregnant! Everything that I injest
is contributing to my baby's health. Not only am I
concerned for myself, my baby is at risk also. I am
disgusted and sickened by this event.
I contacted the manager of the location at 1:28 pm to
notify her of the contents of my drink. She aksed me
"Well, what do you want me to do?" I replied that I
wanted the contact information to the corporate
headquarters so that I could file a complaint. She
hung up on me.
I called the corporate headquarters and spoke with a
customer service representative. She took down my
complaint and said that a member of upper management
will be in touch with me regarding the matter.
I would like to at least let others know to be careful
about fast food restaurants.