I called customer service to report the card they sent me had not arrived. All they had to do was cancelled the mailed card and send a new one.instead the person locked my current card. The agent was out of the country. His english was garbled obviously east indian ocean location. I also reported ...
I purchased a condo that had a Kenmore range/oven. One of the burners went out and I called and explained that it was no longer under warranty and it needed repair. The woman from the foreign call center was finally able to get across to me that I had to pay a one time fee, which I did by CC over ...
I have had US Bank for over 6 years. Some checks were lost and I called in about a stop payment. I was told that the stop payment fee would not go into affect until the checks were presented at the bank. Sounds good to me, if the checks were never found then I would never be charged. The checks ...
I'm afraid I have to report that I have had a very bad experience with store # 1117. They packed 2 very valuable loud speakers ($16,000 per pair new, $6,850 for this used pair) for shipment to me which were damaged in transit. They were packed by Store 1117 and were packed quite well, that ...
I used to feel good about using my American Express card, knowing the company would handle disputes fairly. Last September I had a moving company package family possessions to be shipped by UPS to relatives throughout the US. UPS refused to accept the packages because they were so poorly wrapped. I ...
I am soooo disappointed in SEARS... My father was a devoted sears customer and I followed his lead, as did my husband follow his father's lead in being SEARS enthusiasts. NOW FOR THE SECOND TIME a weed whacker we bought LAST SEASON is in for repair and we are getting a run around. We bought this ...