Usacomplaints.com » Business & Finance » Complaint / Review: Arsenal Van Lines - TV was not package properly nor placed in the protective box. #987961

Complaint / Review
Arsenal Van Lines
TV was not package properly nor placed in the protective box

The Biggest Crooks in Gwinnett. I used this company to move me less than 10 miles from one location to another and due to the movers negligence, they broke my LG LCD 55 inch color TV and refused to replace it. I explained I don't want money just a replacement. Spoke to Ben/owner and he gave me the run around for over a month and told me all he can offer is a flat amount which is less than third of the cost to replace my TV. I explained that your driver told me if I did not buy the box for my TV any damage the company will not cover damage if damaged during transporting from one location to the other. I agreed to pay $35 for the box. TV was not package properly nor placed in the protective box. So all I have is a broken television that is now worth zero dollars. Warning do not use this company if they break something, they will not give you the fair dollar value of the items they break. Bottom line... You get what you pay for!!!


Offender: Arsenal Van Lines

Country: USA

Category: Business & Finance

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