I filled out a form and was contacted by this company regarding a loan modification. I sent them all the documentation they required and thought it was a little shady they were asking me to do things like send checks from my second job to another account even though my tax returns would show the income.
I was asked to ignore all correspondence from my lender and forward it straight to them and my lender would be contacted during processing and everything would be taken care of, which I did.
I was told my application had been forwarded to processing and I would receive a call in 10 days. After hearing nothing, I emailed my account rep and was told he wasn't involved any more and to call another number. So I called and someone pulled my file and someone in processing determined I should just take the modification my lender offered (which I was told to ignore and forward to them and it is already past the date to respond to) I was informed the account rep who said he is no longer handling was supposed to have told me and they were going to email him and someone else to call me.
I have not heard anything and have left him numerous messages and emails. This company has already auto drafted my checking account for service and set me up on auto draft for 2 more payments. I cannot find them on the BBB to file a complain
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