Ex Police Officer from Australia here, my first time investing in an American company 'Zeekler' is not looking promising. I've written off the $800USD I send down that drain but, I have $300USD sitting in my Solid Trust Pay account - (this was how I put $ into zeekler) is proving impossible to get back. My emails requesting assistance to [email protected] and [email protected] are just being ignored. I have sent them colour photocopies of my Govt issued drivers licence and latest phone bill with address so I can become 'bank verified' and suposedly transfer my $ back into the account it came from but, I am just being ignored and my account isn't being verified beyond their 'standard verified' which does not allow transfers - (other than to zeekler of course). Is there a Government department that I can make a complaint with? How can I get their attention? How do I suggest they remove the word 'trust' from their name? Any advice or assistance will be appreciated.
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