PDX Enterprise Solutions Representative John County approached our business regarding a check cashing program. He continued to pressure us to accept this program which allowed us to take a check for the partial payment of merchandise, and then be paid for the entire amount of the sale by a third party which would then be responsible for collecting the remaining payments from the consumer via their checking account. We finally agreed and signed the paperwork. After the paperwork was signed, the rep came back and said we had to have a $1500 "reserve" in order to use the program. We said no. We also received credit card equipment which John County was supposed to set up and train us on. He continued to tell us that he would "take care of" the $1500 reserve, and we should start using the program. We continued to tell him no, and finally said we didn't want any part of it, as he kept dodging the reserve issue. He said he would cancel everything, and then dropped off the face of the earth. He no longer answers phone calls or texts. Money started coming out of our checking account for this equipment lease which we have also found out could have been free. I have dealt with First Data Global Leasing, the company charging our checking account, and Secure Payment Systems, the company that would have been processing the transactions. Secure Payment Systems has cancelled everything and said the only way to cancel the lease is through PDX. I have been in touch with PDX, Michael Hass, and he maintains, even though this was his representative that did this, that he can do NOTHING about this. He can't cancel the lease, only his representative, who he has since terminated, can cancel the lease, and the only way it can be cancelled is if the commission is repaid by the representative, John County. So, now I'm paying $5000 for equipment that is essentially useless and nobody can do anything about it??? PDX has the ability to do something about this, I was told by John County's wife that Mr. Hass told her to tell us that nothing could be done and we should just start using the program. No way. We want nothing to do with PDX.
0 comments