My wife applied for the aspire visa back in the summer. She used this card to pay bills. Upon on making payments by check and money orders she kept getting late fees charged to her account. Upon contacting aspire they advised using a money order would not keep her from getting late fees even though the payments were sent on time. Upon trying to cancel the card they told her they would not cancel it. She was paying $40.00 per month which was $30.00 per month more than what she was to pay and she still was getting late fees added to her bill. Then she sent them $100.00 last month and she still got a late fee and she sent $50.00 this month.
She then tried to contact them by phone and keep getting a recording and no one would call her back. She then called them back and told them the card was stolen and they did call her. She told them that the card was not stolen that she wanted the card cancelled that she had tore the card up. They advised her she could not cancel the card and in a few days they sent her a new one and she tore this one up also.
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