In March of 04 I recieved a charge for homeworks plus (139.95) and protector plus (9.95) on my chase bill. The balance on my card was 0 before this. Apparently Chase Bank needed to strum up a little business as both these companies are affiliated with Chase.
I called Chase at once and disputed the charges. They said that they would be removed. Next month another bill with late charges of $20. I called again and again told them I had not authorized these charges now I was told to call the merchants which they convenietly transferred me to. I cancelled both items.
Basically this same scenario has gone on for 6 months with my balance now being $209. Protector plus was removed but not mwi homeworks plus. Tonight I finally got through to mwi after several hours on hold and many calls. This was after talking to a very rude Chase supervisor.
Chase would not budge, did not at any time offer any solutions and lost me as a customer forever. The mwi person gene 25184 could not find me in his computer he got a suprv asked my address and said oh yea you cashed a check in your chase bill for $4 and were signed up lies lies lies. He asked where I got the ph # I told him usacomplaints.com you guys are well known he cancelled we will see.
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