This is the third time we have tried to refinance since we got involved with upland mortgage. Knowing we are supposed to close they send us a payoff with incorrect amounts, and hope we dispute it. We are just going to go ahead and overpay them, then get our money back. If they do not give the money back, we will file a claim against their bond with our state agency that they are licensed under. I am also considering filing with the attorney general for violations of fair debt collections, billing practices, and servicing issues.
They have received to payments from us since may according to my bank, and yet they say we haven't paid since may.
Also, when they did the appraisal, the appraiser knew how much we wanted to borrow and how much the mortgage company wanted the value to be. They valued it at 108,000, we borrowed 86,400. Six months later we had another appraisal and it came in at 145,000.
A year later another appraisal at 145,000. We found out that the lower your loan to value is, the higher the interest rate they can charge. We have an interest rate of 11.09% (self employed)
These people are gangsters holding us hostage to a high interest rate mortgage we cannot afford, stealing our money, charging us for things they should not be charging us for, and trying to hold up our closing again.
Do not do business with these people, they are bad news. Now we have discovered the servicing problem, suddenly no one is at their desk.
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