Usacomplaints.com » Business & Finance » Complaint / Review: Chase Bank - Bad customer support. #898150

Complaint / Review
Chase Bank
Bad customer support

Poor support indicates poor company only at that specific Pursuit department. Found money $35 search around for 3:30pm on 6/4 and here it is what happened:

Waited in a line to be served by the next available teller whonot possess a name-tag. Later I then found out her name is NATALY. She was really arrogant, no eye-contact... Ostensibly motion speaks louder than phrases for this case. She got longer and measured my $35 for five times.

Me: Excuse me, you're getting longer?

Nataly: I have to make certain the camera views it?

Me: Ok. You measured it 4 times previously.

Nataly: incidentally we-don't have any moment restriction for the support, I have to depend it again (start giggling and he or she was really rude in her method) She measured it again simply ensure that you make me furious.

Talked having a supervisor called Anjelica. She was really pleasant and questioned me if she may bring NATALY to apologize in my experience.

Angelica presented me her department supervisor Patrick, whonot possess a name-tag both. I had been informed by Patrick he might talk to Nataly. He created a reason that Nataly continues to be below like a new worker. Who's accountable for NATALYis motion?

- Is it her that she places himself first and believes she's performing proper issues? Or

- Is it the administration whon't offer easy instruction for example fundamental DO's and DO NOTis?

Please be cautious who to employ simply because they represent your department and PURSUIT.

I called the client support 800-935-9935 and documented anything. Do not come only at that Pursuit department or you are able to select various lender where you are able to obtain greater customer support.

Would like to estimate to NATALY and PATRICK that " Your many disappointed clients are your best supply of understanding"


Offender: Chase Bank

Country: USA   State: California   City: San Francisco
Site:

Category: Business & Finance

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