I received a letter from West Bay on 5.10.12 regarding $38.32 allegedly owed to Hollywood video. Unlike all or most of their other victims, I have never done business with Hollywood Video nor had an account with them.in fact I have not rented any movies, other than through my cable TV account for at least the last decade. Please also note that while these charges go back to I have never before received a request for payment or had any indication that there was an outstanding debt in my name, although Ive been at this same address all of that time. I called them and discovered that although they had my correct name (which is very common) and address, they had an erroneous year of birth and phone number.
On the basis of this, they agreed to close the account. Nevertheless, known their history, I reported this to the State of New Jersey, Attorney General office, Division of Consumer Affairs. They in turn referred me to the Federal Trade Commission which has jurisdiction in these matters.in addition, I sent a letter to West Bay byregular and certified mail, with a copyto First Lien Lenders Liquidating Trust demanding written confirmation that the matter is closed, or failing that, proof that I owe this debt, which everyone is entitled to under the Fair Credit Reporting Act. Dont take this crap from them! Protect yourself.
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