I've approached Wells Fargo Mortgage (at least 6 instances) on of 01/08,15, 22, and 02/01 about my Home Loan #: XXXXXXXXX2. Throughout the calls, I had been returned from workplace to workplace numerous occasions. I asked concerning the current information from Fannie Mae which introduced recommendations for banking institutions including Wells Fargo to provide unemployed homeowners a brake up to year within their mortgage repayments. Throughout the calls, Wells Fargo reps declined to "reveal" any info or assistance concerning the fresh Fannie Mae guidelines. Actually many Wells Fargo reps guaranteed to mail-me a summary of concerns and/or needs required before they are able to "reveal" any info. It's been virtually 4 weeks from my preliminary phone (s) to Wells Fargo; nevertheless I've not obtained something out of this lender. Attached please look for a backup of the email I delivered to Wells Fargo on 01/22.By today, Wells Fargo haven't worried to reply my email or return my calls.
I'll enjoy that Specialists consider unjust business training (s) as this lender is actually not subsequent Fannie Mae's recommendations. Wells Fargo ought to be found responsible and become delivered to conformity (retrospectively) for not following a guidelines, rules, and recommendations (neglect). It's obvious this lender is capitalizing [employing illegal business training (s)] against disadvantaged group.
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