Usacomplaints.com » Business & Finance » Complaint / Review: Dwolla - Avoid instant transfer service (hidden fees). #849719

Complaint / Review
Dwolla
Avoid instant transfer service (hidden fees)

I've been a DWOLLA customer for about a year, regularly making deposits of a substantial amount of money each time. The delay in deposit from my linked bank account got annoying and one day I noticed a message after making a deposit, encouraging me to enable DWOLLA INSTANT feature for instant bank transfers. Unfortunately, this is not exactly true. They actually open a line of credit for you starting at a low $100 limit.

Also, they fail to ever mention a $3.00 recurring monthly fee associated with this feature (they hide any mention of this fee deep in the terms of service - never once explicitly informing the user of any fees). Once you enable DWOLLA INSTANT then you can't disable it again without paying the fee. I contacted their customer support literally 5 minutes after I enabled the feature to basically be told "deal with it and pay the fee.


Offender: Dwolla

Country: USA   State: Iowa   City: Des Moines
Address: 206 6th avenue, #1104
Phone: 5152801000
Site:

Category: Business & Finance

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