Complaint / Review
American National Bank of Texas
Bank Rips off my deceased mother after banking with them for over 3 decades
My mother had been a customer at this bank for over 3 decades and when she passed they closed her account 10 days after she died and sent all of her direct deposites back to their original senders. Their actions caused several of her bills to go into default. I did talk to several emloyees aswell as the bank manager and they said that after a person dies they close that persons account and return all direct deposites. I asked why woul you do this without contacting the family or the places that issued the checks? They gave me some crazy explentation and became nerves when I told them I had contacted several government agencies concerning the matter. How does a bank employee have the right to go into a customers account after the funds have been posted (1-11-12) and remove them after three days (1-13-12) and close her acount on (1-17-12) without contacting the family or a death certificate.
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