Usacomplaints.com » Business & Finance » Complaint / Review: Green Dot - Visa - Can not use what I paid for internet. #820206

Complaint / Review
Green Dot - Visa
Can not use what I paid for internet

Bought one of the Green Dot cards as a gift. Little did I know in tiny fine print that this is not a gift card. They demand your birthday and SSN to use the card per govt regulations. For a $25 purchase I have to be subject to ID theft?

I emailed the company and they assured me I could use the card with out telling them my SSN.
Read the email below

Avoid this Green Dot SCAM...

Melissa - Email Support Team? Geninq@greendot. Cust-serv.com Jan 28 (9 days ago) to customerservice
Dear Robert Walker,

Thank you for contacting Green Dot Cares.

We understand your concern and we are glad to assist you.

Federal law requires us to obtain, verify and record your name, address, date of birth, and Social Security number when you register a Green Dot Card. The cardholder's personal information will be kept on record upon Card activation and the cardholder's name will be embossed on his or her Personalized Card. If a valid social security number is not provided, a
Personalized Card will not be issued and only Temporary card will be activated which is non-reloadable and valid only within the US.

For further assistance, please contact us at (866) 795-7597. We are open daily from 5 AM to 6 PM PST to answer your call.

We appreciate your patience.

Thanks for your inquiry,

Green Dot Cares

& Original Message &
From: Robert Walker
Received: 1/27 5:07: 50 PM PST
To:
Subject: General Inquiry

Customer Name: Robert Walker
Phone: (561) 964-5036
Last 4:7969

Reason: Other
Additional Comments:
I bought your card at 711 as a $25 gift card. I see it is NOT a gift card in the small print. I DO NOT wish to give you my Social security info. I either want to use this, if you do not require my personal info, or I want a refund of the $25 and you can keep the purchase fee for your time.

& Please do not remove your unique tracking number! &


Offender: Green Dot - Visa

Country: USA
Phone: 6267393942
Site:

Category: Business & Finance

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google