Usacomplaints.com » Business & Finance » Complaint / Review: TradeStation Securities - TradeStation... System Bugs for Profit. #801504

Complaint / Review
TradeStation Securities
TradeStation... System Bugs for Profit

TradeStation Securities Software has at least 1 if not many bugs in their software. They are well aware of this however they refuse to fix. The only reason for not fixing this problem is because it make them a bundle!

You can be in the system, have 1 order placed with a stop in and the system will just ignor it and pass it. Then other times, you will be trying to place an order, think that this order did not post because you can't see it, hit it again only to find out later that it did place and now you are in for more than you thought and you can't get out until you call the desk, get someone online, get them to shut it down, and then stop what you are doing and reload your program again, in the interum you are losing.

This happened several times last year and we were told basically "too bad", "no proof", so next time we did a screen shot. They finally admitted it and returned the money we lost that day due to their error.


Offender: TradeStation Securities

Country: USA   State: Florida   City: Plantation
Address: 8050 SW 10th St
Phone: 9546527920

Category: Business & Finance

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