I have been trying for weeks to close my account since I have found a much much better bank after Regions charged me 15 dollars for a penny transfer. The most recent message from them is they cannot close my account because the address I confirmed is different from the mailing address they have on file. They do not allow you to update your own address you have to go in person and a Regions empoyee updates your address. Plus I just got mail from Regions at the address they say does not match what they have on file. What a sad joke the whole thing is. I have contacted the BBB and the Federal Reserve since I cannot get anywhere with these people. My advise would be to not do business with Regions.
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