Hi,
I've worked for usa credit for a year now and I know the whole operation, how everything works. Now your dealing with an honest Christian in this society and I'm not going to tell you anything false or untrue. The website where you apply for the card is legal so it has to tell about the fees involved and it does state it's a shopping card. These customers who are saying they hit the "decline" button they are declining an upgrade for the card.
The website for the application is usaplatinumcard.com if you'd like to check it out and see for yourself. These people are upset because they aren't reading what they are doing. If you don't read it, it can be very misleading. Now just because the people aren't reading doesn't mean they deserve this, that's why we offer a 30 day free trial and you can get your money back up to 30 days no questions asked. Unfortuneatly people are getting upset if it's past 30 days w / no refund but it is a legal application that they did apply for. You have to click a box on the application that says I read understand and agree to all the terms and conditions or the application won't submit, it's impossible. If you don't believe me go try it.
Now what I don't agree with is the actual club. We have a lot of customers very upset about the bargin basement blowout sale items. They can't be applied to the card, and that's all the items everyone wants. I know they can't send these expensive items because w / no credit check they don't know if these customers are even going to pay for these items.in that case the site is pointless. These people think "well I have bad credit I can get what I want on credit w / this company" but you can't. And that's what I don't like about the company.
I really wish I can work somewhere where I don't have to talk to displeased customers all day, b/c I'm a very pleasant person. But as a single mother this job is all I got. If I was an outsider viewing the site I would be vulnerable and probably apply too. I feel bad for anyone caught in this mess. I am available to get a hold of if need be. Contact me by clicking on the rebuttal button.
Usa credit employee
Uniontown, Pennsylvania
U.S.A.
0 comments