I got a call today (Sunday) telling me that my house payment was due yesterday (sat.) I told the person that my bill wasn't overdue because I had until the 16th. To pay it. I was then asked why my the bill hadn't been payed. I told them that today was Sunday and that the mail doesn't run on Sundays. This happens every month. They start calling the day after the bill is due, even though I have a two week's grace period. They are always constantly calling at inappropriate times (one time I was entertaining out-of-town guests and was interrupted by Homeq wanting to know where my payment was (this was the day after the due date, and nowhere near the grace period date).
A while back Homeq increased my payment, claiming that the extra money was for an escrow account for paying my taxes. Well, guess what? I was listed in the local newspaper as being deliquent on my taxes. When I checked, Homeq had not paid my taxes.By the time they got around to paying the taxes, I ended up having to pay a late fee.
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