Usacomplaints.com » Business & Finance » Complaint / Review: TutorJam - Charged on credit card without knowledge. #749464

Complaint / Review
TutorJam
Charged on credit card without knowledge

After I registered; I had been guaranteed that when the first 8 periods are around I'll be contacted about the efficiency after which after common contract the providers may proceed; no more then 4 program occurred; no reaction on feedback; inadequate efficiency and without my understanding another 8 program was billed on my bill. Non-professional strategy; for requesting specifics plenty of follow-up was completed after which was educated that only amsl quantity is likely to be returned despite all of the related specifics were supplied:

This Is Actually The ultimate e-mail delivered to them:

Which means you are getting me for just how many sessions? 8X2 = 16 session is that which you charged me for…. Can you inform me how perhaps you have came with this number of 40 $. I settled you CAD $ 258 for 16 periods; you will find 10 sessions (Nov 10,12, 17,19, 24,26 and December 1,3, 8,10) easily depend till a week ago from November 10th (that was the very first program); when I expressed my problems for you last week and we mentioned the problem on 14th Dec; that was Mon (the main reason of counting until a week ago) with no one anyhow named or advised for almost any forthcoming periods.

From Nov-10 till Dec 10th there have been 10 session that'll provide us to 6 periods leftover (in the cash paid to TutorJam) you also sent me verification of 2 ended periods which provides us to 8 session; so just how perhaps you have reached 40$??? For 8 session?


Offender: TutorJam

Country: USA

Category: Business & Finance

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