Complaint / Review
Comdata
Switched amount selected on direct deposit and remaining balance left on card

When I selected to have my payroll directly deposited by comdata I went through the registration and selections options given, there were no percentages available to select, only amount of balance to be left on the pay card. I selected 100.00 to be left on the card account. They paid my bank 100 dollars and left a remaining balance of 229.00 on the card.

Then when I ask since they only allow one transaction free will this cost me to collect the remaining balance on the card?
The customer service agent told me it would cost me $5.00 to collect this remaining balance since the direct deposit was supposed to be my one time free use of the card. How is it my fault they mixed up the deposit from the amount supposed to be left on the card??