Had been a client since 2005. Established two accounts: Roth IRA & SEP IRA
Early August contacted ETC customer service for assistance in funding a trust account from my Roth. They denied my request, were very uncooperative AND, to date, failed to have someone call me back, as they had promised.
Late August transferred the cash balance and one asset from my Roth to another custodian. Their charge: $300! ($200 to close my account & $100 to re-title the asset) Outrageous!
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