Watch out, Merchant Services Direct is smooth talking and claims to have low processing fees. They also claim to have customer service, but after 2 months of my representative not returning my calls I tried to cancel. I was informed there would be a $350 cancelation fee! Wait, my account was never used or activated. The contract states there will be a $350 termination fee for early cancelation.
I was told that the supervisor does not talk to customers and there is nothing they can do. I will do everything I can to let people know there is no concern for customer satisifaction at Merchant Services Direct! They have made sure they get thier money even if they don't work!
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