I had about $19 in a BB&T free checking account. I was out of town for five months, working a seasonal job, and BB&T began charging me $7.50 Inactive Account Fees without my knowledge. Pretty soon, the bank had withdrawn every last penny from my account something I did not know till I got back to town and tried to make a deposit, when I was told the
account had been closed.
I explained my situation to the branch manager and to another representative at BB&Ts 800 number, but got no sympathy, though I had been a steady customer for many years. Both refused to reinstate my account with its measly 19 bucks.
This strikes me as poor treatment for 1) a depositor who is loaning the bank money in a checking account interest free and by 2) a bank that received $3.1 billion in taxpayer bailout money during the height of the last
financial panic and by 3) a bank that also received taxpayer money in its takeover of the collapsed Colonial Bank, where I had previously banked. My suggestion would be to avoid BB&T, which helps itself to other people's money, including that of depositors as well as taxpayers.
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